“My design didn't save” — understanding offline behavior
If a change didn't seem to stick, here's how to read the sync indicator and what's actually going on.
If a change didn't seem to save, the sync indicator tells you why.
Step by step
- 1
Read the sync indicator
Top bar shows one of three states: - Synced ✓ — all changes saved to cloud. - Syncing… — save in flight; just wait. - Offline — no internet. Changes save locally only.
- 2
Offline behavior
When offline, every edit queues locally. As soon as you reconnect, the queue uploads automatically. No work lost.
- 3
If you see 'Offline' but think you're online
Refresh the page. Check that the browser tab isn't paused. If on mobile, check airplane mode / cellular settings.
- 4
Recovery
If a session crashes, the auto-save (every 3 seconds) means at most ~3 seconds of work could be lost. The next time you open the design, it picks up from the last sync point.
Frequently asked questions
What if I lose internet while editing?
Edits save locally and queue for upload. When you reconnect, they sync automatically. No work lost.
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